A cold plunge product is judged twice: once when it is delivered, and again three months later when the water is not as clear as it was on day one. The second judgement is the one that decides whether a distributor keeps the account, and it is largely a maintenance story.
Our chillers have filtration built into the circuit, and the filter elements are matched to the unit rather than generic. Elements suit chillers of 1HP and above, and we match the correct element when a distributor sends us the model list.
The practical guidance to pass on to end customers is a cleaning or replacement cadence of weekly to monthly, moving towards the weekly end for installations that run every day. Commercial sites — gyms, sports facilities, hotels — should be at the frequent end of that range by default.
An uncovered tub collects debris and loses cold continuously, which shows up as longer run times and a chiller that never seems to settle. Most of our tubs ship with a cover, and for outdoor installations the cover is doing thermal work as well as keeping leaves out. If a customer reports the chiller behaving worse than expected, ask about the cover before inspecting the machine.
Ozone and UV options are available on our chillers as configuration choices, and they are usually specified at the sampling stage rather than retrofitted. Whatever treatment path a customer takes, the honest commercial advice is to set expectations in writing: cold water does not sterilise itself, and how often a tub is used, how it is covered and who gets in it all affect water quality more than any single accessory.
Consumables are where a cold plunge installation becomes an account rather than a one-off sale. Filter elements are replaced on a cycle, hoses and connections are the parts that get lost or damaged during installation, and spare parts matter for commercial sites where a unit cannot sit idle.
Accessories carry no MOQ for us, can ship with the units or on their own, and we support after-sales replacement supply. For a distributor that means you can offer a maintenance bundle without holding a container's worth of stock.
Tubs and chillers can be paired across brands — our tubs take market-standard fittings, and our chillers work with other suppliers' tubs — so a maintenance programme can be offered even on installations you did not supply end to end.
The compressor control type decides how a chiller behaves once the tub is at temperature — how tightly it holds the setpoint and how often it starts. Here is what to put in a request for quotation, and which standards answer each question.
Read Article →Most of our chiller range can be ordered as cooling-only or as cooling-and-heating, and one model does both at once. Here is how to decide per market, and how to write the configuration into the purchase order so the right unit is built.
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