Privacy Policy

Who we are

Guangzhou Arcwilderness Outdoor Products Co., Ltd., Building I2, 116 Dongpu Yiheng Road, Guangzhou, Guangdong, China. For any privacy question, write to sales01@arcwilderness.com.

What we collect

When you submit the inquiry form we collect the details you provide: email address, product interest, name, company, country, phone number, your project requirements, and any configuration details you choose to add. We also record the page you submitted from so we can route your inquiry correctly.

Why we use it

We use these details only to answer your inquiry, prepare a quotation and follow up on the project. We do not sell personal data and we do not use it for unrelated marketing.

How long we keep it

Inquiry records are kept for as long as needed to serve the business relationship, and are deleted on request.

Sharing

We do not share your details with third parties, except where a service provider processes email on our behalf or where we are legally required to disclose them.

Your rights

You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Write to sales01@arcwilderness.com and we will respond within 30 days.

Cookies

This website does not set advertising or tracking cookies. If we add privacy-friendly analytics, this page will be updated to describe it.